Khan Agro Merchant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, kamsyl.com, or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you contact us, place an order, or interact with our website, we may collect personal information such as your name, address, phone number, email address, and payment details.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visits. This helps us improve our services and website functionality.
• Location Data: When you use our services, especially for delivery, we may collect your location information to ensure timely and accurate delivery.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your orders, deliver products, and manage your account.
• To Improve Our Services: To understand how our website is used and to enhance the user experience.
• To Communicate with You: To respond to your inquiries, provide order updates, and send promotional materials, if you have opted in.
• For Legal Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and website hosting.
• Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Objection: You can object to our processing of your personal data in certain circumstances.
• Restriction: You can request that we restrict the processing of your personal data.
• Portability: You can request that we transfer your data to another organization or directly to you.

To exercise these rights, please contact us at khannsylhet@gmail.com or call +880 1881 880 201.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Khan Agro Merchant
58-62 Eastern Plaza, Ambarkhana, Sylhet
Email: khannsylhet@gmail.com
Phone: +880 1881 880 201
Website: kamsyl.com

Thank you for trusting Khan Agro Merchant. We value your privacy and are committed to safeguarding your personal information.